Frequently Asked Questions (FAQs)

Ibuyfirst.ng is a premier Nigerian diversified company offering integrated, world-class solutions across four core areas: Foreign Exchange, Property Development & Construction, Import & Export, and E-Commerce. We bridge Nigeria to global markets and empower individuals and businesses to thrive.

Our head office is located at No 39 Tecno Plaza, Farm Center, Kano State, Nigeria. We also serve clients across Nigeria and in 20+ countries worldwide.

We have over 10 years of proven excellence serving individuals, entrepreneurs, and businesses across Nigeria and beyond.

Our diversified expertise, secure transactions, expert professionals, competitive rates, and global network of partners in 20+ countries set us apart. We combine trust, innovation, and excellence in every service we deliver.

Yes. Ibuyfirst.ng is a fully registered Nigerian company operating in compliance with all relevant regulatory bodies and industry standards.

We offer competitive currency exchange, international wire transfers, cross-border payments, and comprehensive foreign exchange advisory services for individuals and businesses.

We handle all major global currencies including USD, GBP, EUR, CAD, CNY, and many more. Contact us for specific currency pairs.

Absolutely. Every transaction is protected by enterprise-grade security systems, regulatory compliance, and rigorous internal controls. 100% of our transactions are secure.

We offer residential and commercial property development, construction services, architectural design, project management, and property investment advisory.

Both. We develop, sell, and manage residential, commercial, and industrial properties. We also help investors identify high-ROI opportunities.

Yes. We offer property investment opportunities across Nigeria. Contact our team to explore current projects and expected returns.

Yes. We deliver construction and property development projects across all major Nigerian cities including Lagos, Abuja, Port Harcourt, and beyond.

We provide international sourcing, freight forwarding, shipping logistics, customs clearance, warehousing, and comprehensive global trade solutions

We import from over 20 countries including China, USA, UAE, UK, Turkey, India, Germany, Cameroon and more.

We provide international sourcing, freight forwarding, shipping logistics, customs clearance, warehousing, and comprehensive global trade solutions

Yes. Our international sourcing team can help you find reliable suppliers, negotiate prices, verify quality, and manage end-to-end logistics.

Shipping times vary by origin, destination, and method (air, sea, or land). Air freight typically takes 5–14 days, while sea freight ranges from 30–60 days.

It is our secure online marketplace where customers can shop quality products with nationwide delivery, and vendors can sell their products to customers across Nigeria.

Simply browse our marketplace, add items to your cart, and check out securely. You can pay via card, bank transfer, or supported payment gateways.

Yes. We provide nationwide delivery across all 36 states in Nigeria plus the FCT.

We offer vendor onboarding support. Contact us via our website or email sales@ibuyfirst.ng to begin your seller registration.

We have a customer-friendly return and refund policy. Contact our support team within 48 hours of delivery to initiate a return or replacement.

Simply visit our Contact page, call +234 803 495 2557, or email info@ibuyfirst.ng. Our team will schedule a free consultation to understand your needs.

We follow a proven 4-step process: Consultation → Planning → Execution → Delivery, ensuring measurable results at every stage.

Yes. Initial consultations are always free. This allows us to understand your goals and recommend the best solution.

Fill out the contact form on our website, email us, or call our office directly. We typically respond within 24 hours.

We accept bank transfers, debit/credit cards, and other secure online payment gateways. Contact us for details on specific transaction types.

Yes. We use enterprise-grade encryption and comply with data protection regulations to safeguard all client information.

Refund policies vary by service. Please review the terms specific to your engagement or contact our support team for details.

Phone: +234 803 495 2557 

Email: info@ibuyfirst.ng / sales@ibuyfirst.ng

Office: No 39 Tecno Plaza, Farm Center, Kano State, Nigeria

We aim to respond to all inquiries within 24 hours during business days.

Yes. You can reach us via WhatsApp for quick support using our official phone numbers.

Absolutely. Visit us at our Kano office during business hours or contact us in advance to book an appointment.

Yes. Our blog features expert insights, market trends, and practical guides on forex, real estate, trade, and digital commerce in Nigeria. Visit our Blog section to explore.